Delivery Information

Delivery Information

Delivery

Q1.) Will my fresh meat arrive in good condition?

Q2.) How much does delivery cost and where do you deliver to?

Q3). When will my delivery arrive?

A1) Will my fresh meat arrive in good condition?

Don't worry - when you buy fresh, quality, local meat from Cook & Butcher, it is packed using special coolants to ensure it arrives in perfect condition.

Once we have received your order we shall allocate items you have chosen and cut/prepare anything necessary within 24hrs prior to despatch.

Any fresh meats shall be vacuum packed/labelled, ready for delivery. 


A2) How much does delivery cost and where do you deliver to?

We make a charge to cover the cost of packing and delivery; this cost is calculated for you automatically and you will see the full price before placing your online order.

We deliver to the following areas listed below

 

£60 MINIMUM ORDER WITH FREE DELIVERY

RG14/RG18/RG19/RG20/RG21/RG22/RG24/RG26/RG30/RG31

RG7'S (1,2,3,4,5,6,8) 

FOR ALL OTHER RG POSTCODES, PLEASE EMAIL YOUR ENQUIRY SO WE CAN DISCUSS ADDITIONAL P&P CHARGES AND MINIMUM ORDERS THAT MAY APPLY IN YOUR LOCATION.

 

WE REGRET WE DO NOT CURRENTLY OFFER A PERSONAL DELIVERY SERVICE OUTSIDE THE RG POSTCODE AREA AND WOULD HAVE TO USE A SPECIALIST COURRIER SERVICE. HOWEVER IF YOU WISH TO SHOP WITH US WE WILL DO OUR BEST TO HELP, SO PLEASE EMAIL YOUR ENQUIRY AND WE WILL INVESTIGATE ANY ADDITIONAL CARRIAGE CHARGES.

 

Orders below the minimum value necessary to qualify for delivery can be ordered via telephone and collected at an agreed time when convenient for you. Payment shall be taken by credit/debit card when placing the order.

A3) When will my delivery arrive?

To ensure all products are at their peak condition when delivered we work on a weekly delivery service.

Orders placed before 2pm will be delivered within 2 days.
This offer excludes Sundays.

Thatcham, Newbury & surrounding areas.


All orders are to placed by 2pm and delivery will work as follows:

Monday by 2pm for Wednesday 

Tuesday by 2pm for Thursday 

Wednesday by 2pm for Friday 

Thursday by 2pm for Saturday 

Friday by 2pm for Monday

Saturday by 2pm for Tuesday

Sunday by 2pm for Wednesday 

Any order placed after 2pm shall be deemed as ordering the following day.


We shall make delivery between the hours of 7am-7pm.

*Please note if this changes due to severe weather conditions or something out of our control we shall notify you at our earliest possible chance and aim to deliver as soon as possible.

If you have any queries regarding delivery please contact us by email: [email protected]