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Delivery
Q1.) Will my fresh meat arrive
in good condition?
Q2.) How much does delivery cost
and where do you deliver to?
Q3). When will my delivery
arrive?
A1) Will my fresh meat arrive in good
condition?
Don't worry - when you buy fresh, quality,
local meat from Cook & Butcher, it is packed using special coolants to
ensure it arrives in perfect condition.
Once we have received your order we shall
allocate items you have chosen and cut/prepare anything necessary within
24hrs prior to despatch.
Any fresh meats shall be vacuum packed/labelled, ready for delivery.
A2) How much does delivery cost and where
do you deliver to?
We make a charge to cover the cost of packing
and delivery; this cost is calculated for you automatically and you will
see the full price before placing your online order.
We deliver to the following areas listed below
£60 MINIMUM ORDER WITH FREE DELIVERY
RG14/RG18/RG19/RG20/RG21/RG22/RG24/RG26/RG30/RG31
RG7'S (1,2,3,4,5,6,8)
FOR ALL OTHER RG POSTCODES, PLEASE EMAIL YOUR
ENQUIRY SO WE CAN DISCUSS ADDITIONAL P&P CHARGES AND MINIMUM ORDERS
THAT MAY APPLY IN YOUR LOCATION.
WE REGRET WE DO NOT CURRENTLY OFFER A PERSONAL
DELIVERY SERVICE OUTSIDE THE RG POSTCODE AREA AND WOULD HAVE TO USE A
SPECIALIST COURRIER SERVICE. HOWEVER IF YOU WISH TO SHOP WITH US WE WILL DO
OUR BEST TO HELP, SO PLEASE EMAIL YOUR ENQUIRY AND WE WILL INVESTIGATE ANY
ADDITIONAL CARRIAGE CHARGES.
Orders below the minimum value necessary to
qualify for delivery can be ordered via telephone and collected at an
agreed time when convenient for you. Payment shall be taken by credit/debit
card when placing the order.
A3) When will my delivery arrive?
To ensure all products are at their peak
condition when delivered we work on a weekly delivery service.
Orders placed before 2pm will be delivered within 2 days. This offer excludes Sundays.
Thatcham, Newbury & surrounding areas.
All orders are to placed by 2pm and delivery will work as follows: Monday by 2pm for Wednesday Tuesday by 2pm for Thursday Wednesday by 2pm for Friday Thursday by 2pm for Saturday Friday by 2pm for Monday Saturday by 2pm for Tuesday Sunday by 2pm for Wednesday Any order placed after 2pm shall be deemed as ordering the following day.
We shall make delivery between the hours of 7am-7pm.
*Please note if this changes due to severe
weather conditions or something out of our control we shall notify you at
our earliest possible chance and aim to deliver as soon as possible.
If you have any queries regarding delivery
please contact us by email: [email protected]
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